Report a repair
You can report a non-urgent repair that needs fixing to us using the form below, or reporting it directly to the Addenbrooke's housing office in Grantchester House.
For urgent repairs and emergency assistance outside of office hours, please call 0800 131 3348 or 0300 123 3511 from your mobile, quoting your address. You'll also find free phones for this purpose in the lobby in Grantchester House and in the laundry of Milton House.
If a maintenance operative is sent out of hours then you MUST be able to allow them access to your flat and to show them the exact nature of the problem. If the maintenance operative cannot gain access to address the fault then you will be charged a £50+VAT call-out fee.